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El precio mostrado es una señal del 50 %; el resto se paga antes del envíoEnvío gratuito a todo el mundo en pedidos superiores a 69 $Hecho a mano por encargo · 100 % lana de Nueva ZelandaRevisión de fotos antes de empezar: tú apruebas cada detalle
🐑FeltedPet

Envío estándar gratis en pedidos superiores a $69

Track My Order

Every order gets a tracking link the moment it ships. Before that, here is what each production stage means.

Where to find your tracking number

It is in your shipping confirmation email, sent to the address used at checkout. Check your spam folder if it has not arrived within 24 hours of the shipping notice.

If you cannot find it, email hello@felted-pet.com with your order number and we will resend it.

Production stages

  1. Order received — your slot is reserved and your photos are in the queue
  2. Photo review — an artisan checks your references and asks any questions
  3. In progress — sculpting and felting; this is the longest stage
  4. Draft photo sent — your approval is needed before we finish
  5. Final photos and balance payment — the last details go in
  6. Shipped — tracked, with a link emailed to you

Delivery not moving?

International tracking often pauses for several days during customs clearance; that is normal. If there has been no update for ten business days, contact us and we will open an investigation with the carrier.

Still have a question?

Email hello@felted-pet.com — a real person replies within one business day.

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